Who We Are
Genteel is a professional manufacturer dedicated to the design, development, and production of rehabilitation medical equipment, specializing in rollators, walkers, patient lifts, shower chairs, home-care beds, and crutches.
Having been in the industry for more than 25 years, we have designed, developed, and produced more than 200 products in seven series with users‘ needs as our priority, love as our cornerstone, and disciplines and regulations as the fundamental principle. Our products are sold in more than 50 countries and regions in Asia, Europe, and North America. We have established long-term cooperative relationships with many customers in the rehabilitation industry globally.
We are implementing the ISO13485 quality management system and have passed QSR820 and GMP quality inspections. We are also implementing the SA8000 social responsibility management system and have passed BSCI certification for three consecutive years.
We place great emphasis on product quality and are committed to providing superior products to our clients. Let our professionals help your business grow.
We are capable of manufacturing products according to your outstanding designs and specifications with high-quality.
We could provide product development services and whole product life-cycle services to save your R&D investment and turn your great idea into reality.
We take considerable time and effort in developing a range of products and launch new designs regularly. You can expand your product range with a minimal investment if you choose our private labeling service. No more long lead time of tooling and no more tooling fee charged. You can focus on your brand marketing and make sure your clients get high-quality goods from a professional manufacturer.
1995.12 Genteel was established.
1996.01 Assisted customer to develop OEM products.
1996.09 First order was shipped.
1997.07 Genteel obtained ISO9000 certification.
1998.12 Switched to medical devices.
2000.01 Expanded into the U.S. market.
2001.03 MRP operation of Tianxin System.
2002.09 Assembly workshop was completed.
2003.10 The spare parts warehouse was completed.
2004.01 Implementation of the 8S system.
2005.01 Designed and developed complete products by ourself.
2005.09 Genteel’s first time to attend Rehacare trade show in Germany and won innovation competition award.
Genteel obtained ISO13485 certification.
2006.09 The paint shop and finished product warehouse were completed.
CE and FDA were registered.
2006.11 Development of patient lift products.
2007.10 Establishment of in-house testing lab.
2008.02 Applied Proposal Improvement.
2009.03 Usage of Yifei ERP system.
2010.10 Supported community projects.
2011.02 Usage of lean production introduction.
2012.01 Branch was set up.
2012.09 Genteel launched carbon fiber rollator and transport chair.
2013.09 Genteel launched indoor rollator.
2013.05 Passed FDA audit.
2014.11 Passed BSCI Social Responsibility inspections.
2015.04 Genteel put the welding robot into production.
2015.09 Genteel launched double folding rollator.
2016.01 Genteel put laser cutting machine into production.
2017.06 Genteel launched PLM project.
2018.09 Obtained National pollution discharge license.
2019.07 Genteel launched Wmes and BPM project.
Genteel approved Clean Production Review.
2020.05 Genteel applied production process bar code.
2020.10 Officially launch of the OKR management system.
2020.12 Plotted a new three-year strategy.
2021.03 Genteel established a partnership with the School of AI.
Guangdong & Taiwan.
2021.10 Genteel launched the MES system.
2021.12 Genteel obtained the AEO official certificate.
2022.01 Genteel was awarded Digital and Intelligent Workshop.
What our people say
I have witnessed all the processes of the establishment of the company and have been engaged in ordinary customs declaration work. There has not been a single customer complaint about incorrect customs data for more than 20 years.
I was a mold apprentice in the company 20 years ago. Over the past 20 years, I have been engaged in mold management, production director, and factory director to independently manage the plastic company. Genteel has given me this platform. Thank you for the opportunity.
I am an assembly worker, and it is my greatest honor that the products I make can be used by those who need help.
The processing work has been repeated every day for more than 10 years, but the parts that pass through my own hands must be 100% up to standard.
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